COOKIE NOTICE



Please read this cookie notice carefully as it contains important information on who we are and how we use cookies on our website. This notice should be read together with our website Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.


Who we are

We are a holistic health platform including information and (individualised) advice, consultation, (automated) data screening for health monitoring and risk detection and telemedicine services provided by us or partners (3rd parties) on our platform.

This platform is operated by Dimedic Limited, a telemedical health centre, registered in the UK Companies House under 09290911, acting under a valid license granted by Care Quality Commission (CQC) under ID Provider number 1-1894320254.



Our website

This cookie notice relates to your use of our website.

Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.



Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us insert summary, e.g. recognise you and your device and store some information about your preferences or past actions.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of the e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.



Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested and the operation of our website.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.



Our use of cookies

The table below provides information about the cookies we use:

Cookie Description Duration Is the cookie essential?
PHPSESSID_dimedic_eu Logged in user session session Yes
_identity_dimedic_eu Cookie used to renew session when it expires if the user while logging has chosen to keep him logged in 1 month Yes
_language_dimedic_eu Cookie used to store the language the user has chosen 1 month Yes
_csrf_dimedic_eu Cookie used to prevent Cross-site request forgery session Yes

External cookies providers

The table below provides information about the cookies providers we use:

Name Description Is the service essential?
Google Tag Manager

A tag management system for managing JavaScript and HTML tags used for implementing tracking and analysis tools.


The data collected are deleted as soon as it is no longer needed for processing.


The data processor's privacy policy: https://policies.google.com/privacy


The data processor's cookie policy:

https://policies.google.com/technologies/cookies
Yes
CQC.org.uk

Mandatory widget from the UK’s medical regulator used to display the rating.


The data processor's terms and conditions and privacy policy:

https://www.cqc.org.uk/guidance-providers/ratings/using-cqc-widget-terms-conditions

The data processor's cookie policy:

https://www.cqc.org.uk/about-us/our-policies/cookies
Yes
Google Analytics

A web analytics service.


This service collects:

  • Date and time of visit
  • Usage data
  • Click on the path
  • App updates
  • Browser information
  • Device information
  • Javascript support
  • Visited pages
  • Referring URL
  • Downloads
  • Flash version
  • Widget interactions
  • Anonymized IP address
  • Location information (city level)

This service persists data for 14 months.


The datac processor's privacy policy: https://policies.google.com/privacy

The data processor's cookie policy:


https://policies.google.com/technologies/cookies
No
Google Ads

An advertising service.


This service collects:

  • IP address
  • browser information
  • Usage data
  • Date and time of visit
  • Location information
  • Cookie ID

This service data is deleted as soon as it is no longer needed for processing. Log data is anonymized after 9 months and the cake information is anonymized after 18 months.


The data processor's privacy policy: https://policies.google.com/privacy


The data processor's cookie policy:

https://policies.google.com/technologies/cookies
No
Linkedin Insight

A tracking and retargeting service.


This service collects:

  • reference URL
  • IP address
  • Device information
  • Browser information
  • timestamp

This service persists data for 14 months.


The data processor's privacy policy:

https://www.linkedin.com/legal/privacy-policy

The data processor's cookie policy:

https://www.linkedin.com/legal/cookie-policy
No
Snapchat Advertising

A tool to display interest-based ads.


This service collects:

  • Visited website
  • Displayed ads
  • Usage data

The service’s data is deleted as soon as it is no longer needed for processing.


The data processor's privacy policy:


https://www.snap.com/en-US/privacy/privacy-policy/

The data processor's cookie policy:

https://www.snap.com/en-US/cookie-policy/
No
Facebook

A tracking tool offered by Facebook and used by other Facebook services such as Facebook Custom Audience.


This service collects:

  • Facebook user ID
  • Browser information
  • Usage data
  • Device information
  • Non-sensitive custom data
  • Referring URL
  • Pixel ID
  • Location information
  • Pixel-specific data
  • User behavior
  • Displayed ads
  • Interaction with advertising, services and products
  • Market information
  • Content displayed
  • IP address

The service’s data is deleted as soon as it is no longer needed for processing.


The data processor's privacy policy:

https://www.facebook.com/privacy/explanation

The data processor's cookie policy:

https://www.facebook.com/policies/cookies
No
HotJar

A web analytics service.


This service collects:

  • Date and time of the visit
  • Browser information
  • Usage data
  • Click on the path
  • IP address
  • Device operating system:
  • Geographical location
  • Browser language
  • Screen resolution

The service’s data is deleted as soon as it is no longer needed for processing.


The data processor's privacy policy:

https://www.hotjar.com/legal/policies/privacy

The data processor's cookie policy:

https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies
No
Opineo

A tool allowing consumers to review the website.


This service collects:

  • Date and time of the visit
  • Browser information
  • IP address
  • Device operating system:
  • Geographical location
  • Browser language
  • Screen resolution
  • Email address
  • Order number

The service’s data is deleted as soon as it is no longer needed for processing.


The data processor's privacy and cookie policy:

https://polityka-prywatnosci.onet.pl
No
Twitter Ads

A tool to display interest-based ads.


The data processor's privacy and cookie policy:

https://twitter.com/en/privacy

The data processor's cookie policy:

https://help.twitter.com/en/rules-and-policies/twitter-cookies
No
Pinterest Ads

A tool to display interest-based ads (read more on https://help.pinterest.com/pl/article/personalized-ads-on-pinterest)


The data processor's privacy and cookie policy:

https://policy.pinterest.com/en/privacy-policy

The data processor's cookie policy:

https://policy.pinterest.com/en/cookies
No
HubSpot

Marketing automation tool


This service collects:

  • Visited pages
  • Date and time of the visit
  • Browser information
  • IP address
  • Device operating system:
  • Geographical location
  • Browser language
  • Screen resolution

The data processor's privacy policy:

https://legal.hubspot.com/privacy-policy

The data processor's cookie policy:

https://legal.hubspot.com/cookie-policy
No
Tradedoubler

An advertising service.


This service collects:

  • Cookie ID.
  • IP address.
  • Order number.

The data processor's privacy and cookie policy:

https://www.tradedoubler.com/en/privacy-policy
No

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.



How to contact us

Please contact us if you have any questions about this cookie notice or the information, we hold about you.

If you wish to contact us, please send an email to dpo@dimedic.eu or write to us at:


The Dimedic DPO
104 Close, Quayside,
Newcastle Upon Tyne,
Tyne And Wear,
England,
NE1 3RF


Changes to this document

We keep this document under regular review to make sure it is up to date and accurate. We encourage you to review this page regularly to identify any updates or changes to our Cookie Notice.

You can change Your cookies preferences here